Buying tickets onboard costs 150,000 hours yearly in Paris
The city will launch a new bus network on April 20th to improve bus regularity and increase speed

Buying tickets onboard costs time

Buying tickets onboard implies a serious waste of time. Paris bus journeys lose 150,000 hours every year to drivers selling transport tickets. Consequently, Ile-de-France Mobilités has launched a three-week campaign to encourage travellers to buy their ticket before taking the bus.  The aim is to save time and money, as well as facilitating bus...

Awareness campaign at Dubai buses to reduce bad behaviour
RTA hands out 6,000 leaflets at its two main bus stations to encourage good conduct after issuing over 37,000 fines in 2018

RTA in Dubai launches awareness campaign

Roads and Transport Authority (RTA) in Dubai issued more than 37,000 fines in 2018. The vast majority involved fare dodgers who did not pay for their ride. Consequently, the agency has launched an awareness campaign to reduce “uncivilised behaviour” on buses. The awareness campaign has basically consisted in handing out 6,000 brochures at Al...

TTC lost $61M to fare evasion in 2018
Auditors general’s report shows fare evasion costed three times more than the Canadian agency previously said and proposes 27 recommendations to fix the situation

TTC streetcar

Toronto Transit Commission’s prolonged fare evasion issue does not seem to improve. In 2018, TTC lost $61M to fare evasion, according to Toronto’s auditor general report. This figure implies 5.4% of total passengers skipped the fare. It also triples the estimate the agency has consistently defended over time. The bus is the public transport...

MTA loses $215 million to fare evasion
Some people blame the new policy that stops the prosecuting fare dodgers, others the fall in ridership due to the system’s failures

MTA loses $215 million to fare evasion

The Metropolitan Transport Authority (MTA) in New York expects to lose $215 million to fare evasion in 2018. This is double the amount lost in 2015. The transport agency estimates fare dodgers in buses cost $119 million. People who jump the turnstiles amount to $96 million loses. According to MTA officials, paying bus ridership...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

TransMilenio punishes fare dodgers with cleaning duties
The transport operator in Bogotá loses 477,000 million pesos annually due to fare evasion

TransMilenio punishes fare dodgers with cleaning duties

More than 600.000 people fare evade every day at TransMilenio, the metropolitan transport system in Bogotá. In order to reduce the amount of people using the public transport without paying, TransMilenio is deploying new pedagogical actions. The latest was punishing fare dodgers with cleaning the floors of stations. They also had to write slogans...

Fare evasion crackdown in Rome: more checks, more fines and more ticket collection
Transport operator Atac recorded a monthly record of 16,000 fines, of which almost 30% were paid within the first 5 days

Rome's fare evasion crackdown

Rome’s fare evasion crackdown is showing very positive results. In fact, figures are better than expected and beating records. In September, the transport agency Atac registered a monthly record of 16,000 fines. This is 30% more than forecasted. Also, up to 27.5% fines were paid within the first 5 days of issuing. The effective...

Fare evasion in Athens’ buses falls by 14%
The mandatory front-door boarding and ticket validating measure introduced in July shows initial promising results

Fare evasion in Athens' buses falls by 14%

Since July, people can only board Athens’ buses form the front door and are obliged to validate their ticket. After only one week of implementation, this measure already achieved a 100% ticket validation increase. Two months later, good news keep on coming: fare evasion in Athens’ buses has fallen by 14%. The reduction of...

Front door boarding and ticket validation in Greek buses to crack down fare evasion
After one week of implementation, the measure has achieved a 100% increase in ticket validation

Front door boarding in buses is now mandatory in Greece

The Greek government is determined to crackdown fare evasion in buses. Since early July, only front door boarding is allowed. Also, passengers must validate tickets in front of drivers. This approach already exists in many other European cities. In some cases, like Rome, it goes beyond. According to figures released by the Managing Director...