TTC lost $61M to fare evasion in 2018
Auditors general’s report shows fare evasion costed three times more than the Canadian agency previously said and proposes 27 recommendations to fix the situation

TTC streetcar

Toronto Transit Commission’s prolonged fare evasion issue does not seem to improve. In 2018, TTC lost $61M to fare evasion, according to Toronto’s auditor general report. This figure implies 5.4% of total passengers skipped the fare. It also triples the estimate the agency has consistently defended over time. The bus is the public transport...

Metro de Madrid open fare gates project keeps growing
Up to 33 stations of the subway network have their doors permanently open and only close when someone does not validate their ticket

Open fare gates at Metro del Madrid Metro de Madrid. @metro_madrid

Last year, Metro de Madrid launched an open fare gates pilot test. This consists on permanently open access doors which only close when someone does not validate their ticket. The trial started in February 2018 at Alsacia station and continued in four other stations in late March. Currently, 33 Metro de Madrid stations run...

Fare evasion prosecutions fall 96% in New York
Despite the decrease in arrests, fare evasion is still high and costed MTA $215 million in 2018

Fare evasion prosecutions fall at MTA

In February 2018, New York’s District Attorney Office introduced a new policy which decriminalized fare evasion by shifting from court citations to administrative fines. The objective was to “reduce inequality and unnecessary incarceration” for skipping a fare of $2.75 at Metropolitan Transport Authority (MTA). A year later, statistics show a drop of 96% fare...

Check out gates at Brussels metro
Passengers will have to validate their tickets twice: when entering and when exiting

Check out gates at Brussels metro

Passengers at Brussels Metro must now validate their ticket to exit stations, like in the premetro. The operator STIB-MIVB is gradually rolling out check out gates throughout the network. Since last week, there are doors at Joséphine-Charlotte et Gribaumont stations in line 1. The operator will equip 15 metro stations by the end of...

SNCF intensifies its anti-fraud strategy
The French operator will deploy mobile teams of 2 to 8 agents at trains and stations in Occitanie to reduce its 11% fare evasion rate

Anti-fraud strategy reinforce at SNCF

Fare evasion rate in SNCF Occitanie trains is 11%. This amounts to an annual loss of 8 million euros, equivalent to a TER of last generation. In order to tackle this issue, the French operator will reinforce its anti-fraud strategy. Starting December 9th,  SNCF will set up a new customer service organization at stations...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...

MBTA postpones fare gates deployment in commuter rail platforms
The Massachusetts Bay Transportation Authority will wait until 2021 to make it coincide with the installation of the all-electronic payment

MBTA

The Massachusetts Bay Transportation Authority (MBTA) is postponing its plan to install new fare gates in commuter rail platforms. The reason is the all-electronic payment system scheduled for 2021. The transport agency believes it makes more sense to wait and deploy both systems at the same time. Fare gates were scheduled for early this...

Full height gates to discourage fare evasion
BART is considering investing $200 million to replace its waist high fare gates for a higher barrier infrastructure

@SFBART

After implementing a proof of payment program last March, BART continues seeking measures to tackle fare evasion. The San Francisco Bay Area’ rapid transport operator is now considering replacing its waist high doors for full height gates. The objective is to discourage people from trespassing fare gates without a valid ticket. 22,000 people skip...

Auckland strengthens fare enforcement
Since June 18th, transport officers can issue fines of $150 to fare-dodgers

Auckland strengthens fare enforcement Auckland Transport

Auckland has given more power to transport officers to strengthen fare enforcement. Changes to the Land Transport Act and new regulations that came into force on June 18th allow controllers to issue infringement notices to passengers who do not carry tickets. Before the new law, officers could ask to see a passenger’s ticket, but could...