TTC loses millions to fare evasion and malfunctioning equipment
An average of $61 million were lost to fare evasion and $3.4 million to faulty equipment in 2018

ttc_canada_articulated_bus

These numbers were made public in a recent report released by the Auditor General of Toronto Transit Commission (TTC), which outlined the impact of faulty tech and numerous fare dodgers on the public network’s financial sustainability. The report adds that the actual revenue loss is likely higher than the numbers estimated. Fare dodgers hop...

Metrolinx to save 3.75M by tackling fare evasion in 2019-2020
Fare evasion is lower in Canada compared to other parts of the world but a recent report indicates 15M loss yearly

Go Transit Train in Canada

Ontario’s Regional Transportation Agency Metrolinx has recently reported that it aims to save as much as 3.75M in 2019-2020 by taking a stricter stance on fare evasion on its network. This would amount to about 25% reduction in fraudulent incidents. As cited by the agency, most of the incidents happen on the Go Transit system...

TTC lost $61M to fare evasion in 2018
Auditors general’s report shows fare evasion costed three times more than the Canadian agency previously said and proposes 27 recommendations to fix the situation

TTC streetcar

Toronto Transit Commission’s prolonged fare evasion issue does not seem to improve. In 2018, TTC lost $61M to fare evasion, according to Toronto’s auditor general report. This figure implies 5.4% of total passengers skipped the fare. It also triples the estimate the agency has consistently defended over time. The bus is the public transport...

More transit inspection to combat fare evasion at TTC
The transport agency also suggests a 10% fare hike to meet capital needs and sustain operations

More transit inspection at TTC

Toronto Transit Commission (TTC) is estimated to lose $50 million annually to fare evasion. An internal report made public a year ago suggested that the fare evasion rate was 4.4% instead of the official 2% figure. It also stated that a 2% reduction of this rate would save the agency more than $29 million...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...