Metro de Madrid open fare gates project keeps growing
Up to 33 stations of the subway network have their doors permanently open and only close when someone does not validate their ticket

Open fare gates at Metro del Madrid Metro de Madrid. @metro_madrid

Last year, Metro de Madrid launched an open fare gates pilot test. This consists on permanently open access doors which only close when someone does not validate their ticket. The trial started in February 2018 at Alsacia station and continued in four other stations in late March. Currently, 33 Metro de Madrid stations run...

Technology upgrade to fight Opal card loophole at Sydney Airport
Since January 7th, train commuters are forced to top up their pass to stop negative balance cards

New technology to erase Opal loophole at Sydney Airport

New South Wales (Australia) public transport travel card Opal has a loophole which allows passengers to travel with a negative balance. This situation has led to a $8 million loss to fare evasion since 2014. About 90% of negative balance cases came from the Airport Line, causing $4 million loses in the last financial...

Check out gates at Brussels metro
Passengers will have to validate their tickets twice: when entering and when exiting

Check out gates at Brussels metro

Passengers at Brussels Metro must now validate their ticket to exit stations, like in the premetro. The operator STIB-MIVB is gradually rolling out check out gates throughout the network. Since last week, there are doors at Joséphine-Charlotte et Gribaumont stations in line 1. The operator will equip 15 metro stations by the end of...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...

Fare evasion crackdown in Rome: more checks, more fines and more ticket collection
Transport operator Atac recorded a monthly record of 16,000 fines, of which almost 30% were paid within the first 5 days

Rome's fare evasion crackdown

Rome’s fare evasion crackdown is showing very positive results. In fact, figures are better than expected and beating records. In September, the transport agency Atac registered a monthly record of 16,000 fines. This is 30% more than forecasted. Also, up to 27.5% fines were paid within the first 5 days of issuing. The effective...

MBTA postpones fare gates deployment in commuter rail platforms
The Massachusetts Bay Transportation Authority will wait until 2021 to make it coincide with the installation of the all-electronic payment

MBTA

The Massachusetts Bay Transportation Authority (MBTA) is postponing its plan to install new fare gates in commuter rail platforms. The reason is the all-electronic payment system scheduled for 2021. The transport agency believes it makes more sense to wait and deploy both systems at the same time. Fare gates were scheduled for early this...

Negative balances on Opal cards amount to $2.6 million loss annually
Transport for NSW considered charging a $10 fee for new cards to tackle fare evasion and to promote contactless payment

Opal cards Beau Giles https://bit.ly/2ya538m

The Australian state of New South Wales is losing $2.6 million annually to fare evasion in its Opal cards system. Fare dodgers are exploiting the possibility of traveling on negative balances. They do not pay the full fair for their trips and then start new cards to avoid paying the shortfall. The Opal cards...

Fare evasion in Athens’ buses falls by 14%
The mandatory front-door boarding and ticket validating measure introduced in July shows initial promising results

Fare evasion in Athens' buses falls by 14%

Since July, people can only board Athens’ buses form the front door and are obliged to validate their ticket. After only one week of implementation, this measure already achieved a 100% ticket validation increase. Two months later, good news keep on coming: fare evasion in Athens’ buses has fallen by 14%. The reduction of...