Passengers at Brussels Metro must now validate their ticket to exit stations, like in the premetro. The operator STIB-MIVB is gradually rolling out check out gates throughout the network. Since last week, there are doors at Joséphine-Charlotte et Gribaumont stations in line 1. The operator will equip 15 metro stations by the end of the year and finish roll out by April 2019.
The network counts with fare gates since 2010 and the double validation system is in use at premetro since 2014. According to the operator both have proved to be successful to reduce the number of people travelling without a valid ticket. The objective of the metro check out gates is to boost results. “It’s a measure to further combat fare-dodging”, says MIVB’s spokesperson, An Van Hamme. “By also organizing checkouts, you put an extra barrier in place.”
Brussels Metro’s fare evasion rate is more than 5%, which represents annual losses of several millions “This amount could be better spent improving the service” states the transport operator.
The importance of validation
STIB-MIVB stresses the need to always validate tickets and passes. “Subscription or not, validating your MOBIB card is mandatory for every trip” they state. The reason behind it is that the operator uses the data collected by validation machines to improve the network and understand travellers needs.