TTC lost $61M to fare evasion in 2018
Auditors general’s report shows fare evasion costed three times more than the Canadian agency previously said and proposes 27 recommendations to fix the situation

TTC streetcar

Toronto Transit Commission’s prolonged fare evasion issue does not seem to improve. In 2018, TTC lost $61M to fare evasion, according to Toronto’s auditor general report. This figure implies 5.4% of total passengers skipped the fare. It also triples the estimate the agency has consistently defended over time. The bus is the public transport...

Unlimited electronic tickets at Beijing subway
The Chinese metro system rolls out passes that allow passengers to travel as many times as they want within fixed time periods

Unlimited electronic tickets at Beijing subway

Beijing subway has made available five additional unlimited electronic tickets on its subway network, which will be usable on all lines except for the airport shuttle. With these tickets, passengers can now change lines as often as they want within a fixed time period. Tickets will be available for one, two, three, five or...

More transit inspection to combat fare evasion at TTC
The transport agency also suggests a 10% fare hike to meet capital needs and sustain operations

More transit inspection at TTC

Toronto Transit Commission (TTC) is estimated to lose $50 million annually to fare evasion. An internal report made public a year ago suggested that the fare evasion rate was 4.4% instead of the official 2% figure. It also stated that a 2% reduction of this rate would save the agency more than $29 million...

Technology upgrade to solve Opal card loophole at Sydney Airport
As of January 7th, 2019 passengers traveling to the airport station must top up their cards to a minimum $35 before boarding the trains

New technology to erase Opal loophole at Sydney Airport

Australia’s Transport for New South Wales (TfNSW) has announced that all passengers travelling to and from Sydney’s Airport station are required to top up their Opal cards to a minimum $35 as of January 7, 2019. This solution is to prevent revenue losses caused by a loophole which allowed passengers to travel with negative...

Annual pass reduces ticketless passengers in Prague
The ticket fine reprieve Nejedeš načerno? turns 4500 fare-dodgers into annual public transport pass holders

Annual pass reduces ticketless passengers in Prague

Last October, Prague Public Transit Company (DPP) implemented an innovative ticket fine reprieve called “Nejedeš načerno?”(Not black riding, are you?). When caught travelling without a valid ticket, fare-dodgers can reduce the fine by half by buying an annual public transport pass. Since then, more than 4,500 people have turned from ticketless passengers to annual...

Brussels Metro installs double validation system to reduce fare evasion
From now on passengers will have to validate tickets both when entering and when exiting stations

Check out gates at Brussels metro

Passengers traveling on Brussels Metro must now validate their tickets both at entry and at exit points at stations, similar to the city’s premetro system. Starting this month, Brussels‘ public transport operator STIB-MIVB installed new gates at Joséphine-Charlotte et Gribaumont station on Line 1, with 15 more stations planned to be ready by the...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...

Hands-free ticketing trialing in Singapore
A six-month pilot test is running at four MTR stations to make it easier for people with disabilities to enter and exit

Hands-free ticketing testing in Singapore

Singapore is testing a new hands-free ticketing technology to make it easier for people with disabilities to enter and exit stations.  The trial, which started late June, will run for six months in four MRT stations and involves 50 participants. The trial will allow Land Transport Authority (LTA) to assess the effectiveness and feasibility...

Fake cards account for 40% of Barcelona’s fare evasion
People travelling without a valid ticket costed the Barcelona operator TMB 9.6 million euros in 2017

Fake cards are hacked original tickets EL SOTANO PHOTO http://www.elsotanophoto.com/

Fare evasion in public transport caused a loss of 9.6 million euros to the operator Transports Metropolitans de Barcelona (TMB) in 2017. Almost half of this cost was due to passengers sneaking into the metro with fake cards. According to the estimates of the consortium Autoritat de Transport Metropolità (ATM), around 22,200 trips were...