Ticketing Archives - Page 2 of 3

October 21, 2019 Fare Evasion

Subway fare hikes in Santiago, Chile turn deadly
A small group of students started the protests which quickly grew in amplitude leading to several deaths

chile_santiago_subway_john-paul-henry-rUmM2QbAfJI-unsplash_1

A recent announcement of a price increase by 4% (to 830 pesos, or over $1) for tickets on Santiago Metro‘s network has sparked a series of violent demonstrations at subway premises and in other locations in Chile’s capital. Protesters smashed glass, damaged gate turnstiles, burned busses and subway cars, and attacked police vehicles during the...

August 19, 2019 Ticketing

SNCF upgrades to full-height access gates to reduce fare evasion
Under the new plan, 140 new gates at 34 stations will be installed at a total cost of 55 million euros

In July 2019 the Parisian station of Saint-Lazare has been the first one to receive the upgrades. According to the press release issued by SNCF, the cost raised to 14 million euros for this station, out of 55 million euros invested in total to replace 1.800 old access gates at 34 stations on its...

July 15, 2019 Ticketing

Study concludes free public transport in Lyon, France unsustainable
Lyon's transit network is significantly larger than that of cities like Dunkirk where public transport is free

A recent study commissioned by France’s second largest public transport operator SYTRAL has concluded that switching to a ticket-free scheme on Lyon’s TCL network would be financially unsustainable and would jeopardise the development of the network on the long-term. According to the press release issued by SYTRAL, free service would reduce certain operating expenses such...

May 30, 2019 Public Transport

Milan upgrades subway service gates to tackle fare evasion
Fare evasion fines have increased 33% in the past year

In its efforts to reduce subway fare evasion, Milan Transit Authority (ATM) recently announced it will deploy a new improved access gate system. This will become operational at Porta Genova, Cadorna, and Duomo subway stations starting in summer 2019. Compared to the old waist-height turnstiles, the new gates are 1.8m high and have a...

March 15, 2019 Ticketing

Buying tickets onboard costs 150,000 hours yearly in Paris
The city will launch a new bus network on April 20th to improve bus regularity and increase speed

Buying tickets onboard implies a serious waste of time. Paris bus journeys lose 150,000 hours every year to drivers selling transport tickets. Consequently, Ile-de-France Mobilités has launched a three-week campaign to encourage travellers to buy their ticket before taking the bus. The aim is to save time and money, as well as facilitating bus...

February 19, 2019 Public Transport, Ticketing

Metro de Madrid open fare gates project keeps growing
33 stations keep the fare gates open and only close when a person does not validate the ticket

Metro de Madrid

Last year, Metro de Madrid launched an open fare gates pilot test, keeping the fare gates permanently open for customers, and closing only when someone tries to pass through without validating their ticket. The trial started in February 2018 at Alsacia station and continued at four other stations in late March. Currently, 33 stations...

January 29, 2019 Ticketing

Unlimited electronic tickets at Beijing subway
The Chinese metro system rolls out passes that allow passengers to travel as many times as they want within fixed time periods

Beijing subway has made available five additional unlimited electronic tickets on its subway network, which will be usable on all lines except for the airport shuttle. With these tickets, passengers can now change lines as often as they want within a fixed time period. Tickets will be available for one, two, three, five or...

November 27, 2018 Public Transport

Brussels Metro installs double validation system to reduce fare evasion
From now on passengers will have to validate tickets both when entering and when exiting stations

Travellers on Brussels Metro must now validate their tickets both at entry and at exit points at stations, similar to the city’s Premetro system. Starting this month, Brussels’ public transport operator STIB-MIVB installed new gates at one station, with 15 more stations planned to be ready by the end of 2018. The Metro a...

November 6, 2018 Ticketing

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards

TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

October 23, 2018 Ticketing

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...