Helsinki’s HSL to cut long-distance ticket prices and increase penalty fares
Residents living in peripheral areas will benefit mostly from the price cuts which will come into effect starting 2020

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As stated by HSL’s Executive Director Suvi Rihtniemi in a recent press release, the price cuts come as a measure aimed at helping to cut carbon emissions, : “This is the first time in our 10-year history we make such significant fare cuts. We will lower the fares for the longest journeys, as switching...

SNCF upgrades to full-height access gates to reduce fare evasion
Under the new plan, 140 new gates at 34 stations will be installed at a total cost of 55 million euros

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In July 2019 the Parisian station of Saint-Lazare has been the first one to receive the upgrades. According to the press release issued by SNCF, the cost raised to 14 million euros for this station, out of 55 million euros invested in total to replace 1.800 old access gates at 34 stations on its...

Study concludes free public transport in Lyon, France unsustainable
Lyon's transit network is significantly larger than that of cities like Dunkirk where public transport is free

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A recent study commissioned by France’s second largest public transport operator SYTRAL has concluded that switching to a ticket-free scheme on Lyon’s TCL network would be financially unsustainable and would jeopardise the development of the network on the long-term.  According to the press release issued by SYTRAL, free service would reduce certain operating expenses such...

Buying tickets onboard costs 150,000 hours yearly in Paris
The city will launch a new bus network on April 20th to improve bus regularity and increase speed

Buying tickets onboard costs time

Buying tickets onboard implies a serious waste of time. Paris bus journeys lose 150,000 hours every year to drivers selling transport tickets. Consequently, Ile-de-France Mobilités has launched a three-week campaign to encourage travellers to buy their ticket before taking the bus.  The aim is to save time and money, as well as facilitating bus...

Metro de Madrid open fare gates project keeps growing
Up to 33 stations of the subway network have their doors permanently open and only close when someone does not validate their ticket

Open fare gates at Metro del Madrid Metro de Madrid. @metro_madrid

Last year, Metro de Madrid launched an open fare gates pilot test. This consists on permanently open access doors which only close when someone does not validate their ticket. The trial started in February 2018 at Alsacia station and continued in four other stations in late March. Currently, 33 Metro de Madrid stations run...

Unlimited electronic tickets at Beijing subway
The Chinese metro system rolls out passes that allow passengers travel as many times as they want within fixed time periods

Unlimited electronic tickets at Beijing subway

Beijing subway has expanded its travel options with five additional unlimited electronic tickets. Passengers can now hop on and off the network as often as they want within a fixed time period. The only exception is the airport shuttle line. Specifically, passengers can buy cards for one, two, three, five or seven days for...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...

Front door boarding and ticket validation in Greek buses to crack down fare evasion
After one week of implementation, the measure has achieved a 100% increase in ticket validation

Front door boarding in buses is now mandatory in Greece

The Greek government is determined to crackdown fare evasion in buses. Since early July, only front door boarding is allowed. Also, passengers must validate tickets in front of drivers. This approach already exists in many other European cities. In some cases, like Rome, it goes beyond. According to figures released by the Managing Director...

Hands-free ticketing trialing in Singapore
A six-month pilot test is running at four MTR stations to make it easier for people with disabilities to enter and exit

Hands-free ticketing testing in Singapore

Singapore is testing a new hands-free ticketing technology to make it easier for people with disabilities to enter and exit stations.  The trial, which started late June, will run for six months in four MRT stations and involves 50 participants. The trial will allow Land Transport Authority (LTA) to assess the effectiveness and feasibility...