PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...

Front door boarding and ticket validation in Greek buses to crack down fare evasion
After one week of implementation, the measure has achieved a 100% increase in ticket validation

Front door boarding in buses is now mandatory in Greece

The Greek government is determined to crackdown fare evasion in buses. Since early July, only front door boarding is allowed. Also, passengers must validate tickets in front of drivers. This approach already exists in many other European cities. In some cases, like Rome, it goes beyond. According to figures released by the Managing Director...

Hands-free ticketing trialing in Singapore
A six-month pilot test is running at four MTR stations to make it easier for people with disabilities to enter and exit

Hands-free ticketing testing in Singapore

Singapore is testing a new hands-free ticketing technology to make it easier for people with disabilities to enter and exit stations.  The trial, which started late June, will run for six months in four MRT stations and involves 50 participants. The trial will allow Land Transport Authority (LTA) to assess the effectiveness and feasibility...

Open-door validation tests in Metro de Madrid
Fare gates remain open permanently and only close when someone does not validate their ticket

Open-door validation tests in Metro de Madrid Metro de Madrid. @metro_madrid

In general, fare gates in public transport do not open unless passengers validate their ticket. This practice, which intends to guarantee payment of use, is implemented in the vast majority of subway systems around the world. Metro de Madrid, however, is thinking of applying another approach already existing in Tokyo: open-door validation. The Spanish...