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Technology upgrade to fight Opal card loophole at Sydney Airport
Since January 7th, train commuters are forced to top up their pass to stop negative balance cards

New technology to erase Opal loophole at Sydney Airport

New South Wales (Australia) public transport travel card Opal has a loophole which allows passengers to travel with a negative balance. This situation has led to a $8 million loss to fare evasion since 2014. About 90% of negative balance cases came from the Airport Line, causing $4 million loses in the last financial...

MTA loses $215 million to fare evasion
Some people blame the new policy that stops the prosecuting fare dodgers, others the fall in ridership due to the system’s failures

MTA loses $215 million to fare evasion

The Metropolitan Transport Authority (MTA) in New York expects to lose $215 million to fare evasion in 2018. This is double the amount lost in 2015. The transport agency estimates fare dodgers in buses cost $119 million. People who jump the turnstiles amount to $96 million loses. According to MTA officials, paying bus ridership...

Luxembourg, the first country to have free public transport?
The governments seeks to reduce traffic congestion and preserve the environment

Free public transport in Luxembourg?

Free public transport is slowly becoming a reality worldwide. Many municipalities offer zero-fare routes and the measure is expanding to bigger cities. Tallin offers free public transport since 2013, except for the train. This March, the Mayor of Paris, Anne Hidalgo, announced the launch of a study mission on the possibility of no fares...

Annual pass reduces ticketless passengers in Prague
The ticket fine reprieve Nejedeš načerno? turns 4500 fare-dodgers into annual public transport pass holders

Annual pass reduces ticketless passengers in Prague

Last October, Prague Public Transit Company (DPP) implemented an innovative ticket fine reprieve called “Nejedeš načerno?”(Not black riding, are you?). When caught travelling without a valid ticket, fare-dodgers can reduce the fine by half by buying an annual public transport pass. Since then, more than 4,500 people have turned from ticketless passengers to annual...

Check out gates at Brussels metro
Passengers will have to validate their tickets twice: when entering and when exiting

Check out gates at Brussels metro

Passengers at Brussels Metro must now validate their ticket to exit stations, like in the premetro. The operator STIB-MIVB is gradually rolling out check out gates throughout the network. Since last week, there are doors at Joséphine-Charlotte et Gribaumont stations in line 1. The operator will equip 15 metro stations by the end of...

SNCF intensifies its anti-fraud strategy
The French operator will deploy mobile teams of 2 to 8 agents at trains and stations in Occitanie to reduce its 11% fare evasion rate

Anti-fraud strategy reinforce at SNCF

Fare evasion rate in SNCF Occitanie trains is 11%. This amounts to an annual loss of 8 million euros, equivalent to a TER of last generation. In order to tackle this issue, the French operator will reinforce its anti-fraud strategy. Starting December 9th,  SNCF will set up a new customer service organization at stations...

Metal detectors and X-ray scanners at Singapore metro stations
Transport agency LTA will trial them from November 2018 to May 2019

X-ray scanners David Leo Veksler

Singapore wants to increase security in public transport with metal detectors and x-ray scanners. The transport entity Land Transport Authority (LTA) has started a six-month trial for enhanced security screening at random Mass Rapid Transit (MRT) stations. This test can involve up to 6 stations at any given time until May 2019 Some commuters...

Wristbands, a new way to pay for public transport
Vancouver’s transport agency TransLink trials alternatives to Compass Cards

TransLink tests wristbands as an alternative to Compass cards TransLink https://www.youtube.com/watch?v=oUQ7a-u0YJ8

Vancouver’s transport agency TransLink keeps innovating in ticketing options. After deploying the Compass Card fare system two years ago and introducing a Tap-to-Pay system earlier this year, TransLink is testing wristbands an alternative form of paying. “We are always looking for new ways to improve customer experience” they state. Wristbands would work as the...

TransMilenio punishes fare dodgers with cleaning duties
The transport operator in Bogotá loses 477,000 million pesos annually due to fare evasion

TransMilenio punishes fare dodgers with cleaning duties

More than 600.000 people fare evade every day at TransMilenio, the metropolitan transport system in Bogotá. In order to reduce the amount of people using the public transport without paying, TransMilenio is deploying new pedagogical actions. The latest was punishing fare dodgers with cleaning the floors of stations. They also had to write slogans...

PRESTO fare card system shows “continued performance below targets”
The electronic payment system in Ontario (Canada) is costing millions and does not achieve the expected reliability rates to fully eliminate tickets, passes, tokens and cash

PRESTO card reader

The electronic payment system PRESTO, which works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, has a long way to go. According to an internal Toronto Transit Commission (TTC) briefing obtained by Toronto Star newspaper, PRESTO shows “continued performance below targets”. Problems with operating transactions and card readers keep...